Five Star Tours and Charter Company was founded on the need for a safe, reliable and efficient means of transportation and tourist service in the greater San Diego area. Since then, our vision has embraced our company philosophy. We are committed to your success! Our main goal is to ensure total quality service from the top down.
Our Quality Commitment
At Five Star Tours, our motto is "driving quality with professional assistance" and it is embraced throughout the whole experience from the first contact to the final "goodbye". We have over 30 years of experience in the regional tourism and charter motor coach industry. We are most knowledgeable in regional and international tourism laws. Our drivers are well qualified and experienced in many fields of the industry. Our drivers are always fluently bilingual, flexible, reliable and committed to our client. Five Star Tours is fully compliant with US and Mexico Department of Transportations. We are a California Certified Woman Owned Small Business*. Rest assured we are always committed to providing the best quality standards in the industry.
Your Five Star Team
Our staff is fully dedicated to your success. We have taken every means to ensure a safe and quality service. Most of our staff is bilingual ( Spanish/ English ). Our drivers are trained to the utmost current laws. Five Star Tours participates in a Random Drug Pool Program. Each year, we are audited by the California Highway Patrol with an above standard rating. We have over 200 years of combined experience, you know you can trust us!
Variety
Five Star Tours & Charter Company offers:
Individual sightseeing tours in San Diego and Baja, Mexico such as Baja Culinary Tour Products
Group sightseeing tours
Charter services for a wide variety of events
School bus contracting services
Customized Shuttle Ground services throughout Baja, Mexico
Equipment
Five Star Tours & Charter Company consistently reinvests in state-of-the-art equipment. The company's fleet of equipment includes:
9 deluxe coaches, which accommodate 47, 50, 52 or 53 passengers
3 mini-coaches which provide seating for 30, 28, or 23 passengers
Vans that can accommodate 7 or 14 passengers
A wheelchair accessible van
Amenities
All Five Star Tours coaches are deluxe, wide-bodied models featuring climate control and contoured, reclining seats with individual reading lights. Other standard features include:
TV/DVD players
restroom
cellular phone
panoramic windows
extensive storage
step stool
AM/FM stereo/cassette
public address system
trash bags
card tables (by request)
Some of our newest coaches include wall-to-wall carpet, CD players and DVD players
Safety
Five Star Tours & Charter Company holds the United States Department of Transportation's highest possible safety rating and an outstanding rating from the U.S. Department of Defense
We are fully insured beyond the required certificate of insurance
Our fleet is subject to random, on the road inspections annually
We operate our own full-maintenance facility to keep equipment in top-notch condition
Trade Associations
Five Star Tours is a member of several national & local trade associations including:
San Diego Convention & Visitors' Bureau
San Diego North Convention & Visitors' Bureau
San Diego Concierge Association
San Diego Regional Chamber of Commerce
San Diego Hispanic Champer of Commerce
National Association of Catering Executives
National Tour Association
United Motorcoach Association
