True Photography and Video

Effective Date: November 1, 2025
Company: True Photography ("True Photography & Video," "we," "us," or "our")
Website: https://www.truephotography.com

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit a contact form, or otherwise interact with True Photography & Video.

This policy applies only to information collected through our website and any related online services we provide.

2. Information We Collect

When you contact us, request information, or book services, we may collect:

Contact Information: Name, email address, phone number, and address.
Event Details: Event type, event date, venue name, number of guests, and budget range.
Communications: Any details you include in inquiries or follow-ups.
Payment Information: Collected through our secure payment processor for online bookings or purchases. We do not store full payment card data on our servers.
Technical Data: IP address, browser type, and website usage data through cookies and analytics tools such as Google Analytics.

We do not knowingly collect personal information from anyone under 16 years of age.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes or booking confirmations.
Communicate with you about your event and deliver contracted services.
Process payments and maintain internal accounting records.
Improve our website, client experience, and services.
Comply with legal and tax obligations.

We do not sell or rent your personal data to anyone.

4. How We Share Information

We may share limited information with trusted third parties who help us operate our business, including:

Pixieset, for client galleries, image delivery, and fulfillment of print or album orders.
Analytics providers, such as Google Analytics, to analyze website traffic and performance.
Payment processors and hosting providers, for secure transaction and site functionality.

All third-party providers are required to protect your data and use it only for the services they perform for us. We may also disclose information if required by law, court order, or to protect our legal rights.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can control or disable cookies through your browser settings, but some parts of the site may not function properly if cookies are disabled.

6. Data Retention and Security

We retain personal information only as long as necessary for business, legal, or accounting purposes. We use reasonable security measures to protect your information from unauthorized access or disclosure, though no system is completely secure.

7. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Access: You may request a copy of the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to legal or contractual requirements.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, email us at [email protected] with the subject line "Privacy Request."

We do not sell personal information as defined by the CCPA.

8. Links to Other Websites

Our website may contain links to third-party websites (such as Pixieset or social media platforms). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

True Photography, Inc.
Email: [email protected]
Website: https://www.truephotography.com
Mailing Address: 4140 Oceanside Blvd., Suite 159, Box 148
Oceanside, CA 92056